My Shea Home


Although buying a new home is an exciting life decision, we know the journey can also be overwhelming. That’s why we created My Shea Home—your personal portal to help you through the homebuying process, from the day you begin exploring options, to the day you close on your dream home, and beyond. Learn more about the tools and benefits of My Shea Home, and sign up for an account today.


Benefits of My Shea Home

Benefits To Home Shoppers

Save your searches and any items you’d like to come back to later, explore home shopper resources, and contact a New Home Advisor with any questions.

  • Save your searches
  • Favorite homes, communities and events
  • Connect with a New Home Advisor

Benefit To Home Buyers

Store your contracts and important documents, check in on your home's construction process, and schedule meetings with your personal Shea team.

  • Save your new home documents
  • Track your home’s building progress
  • View a list of contacts
  • See photos of your home as it's being built
  • View important reminders and notifications

Benefit To Home Owners

Request service appointments, view information such as warranties and utilities, and access resources on maintaining and caring for your new home.​

  • Request a service appointment
  • View your HOA contacts and utility companies
  • Access warranties and utilities info
  • Access Shea and manufacturer warranty info and manuals
  • Resource center for care and maintenance tips

Frequently Asked Questions


  • What is the Benefit of Creating a MySheaHome Account

    With a MySheaHome account, you'll be able to save your favorite homes, communities and events as you shop for a new home. While we're building your home, you'll be able to see construction progress, view your documents and contacts and see photos of your home. As a homeowner, you can submit and view service requests and view home maintenance and care tips.


  • How do I update what communities I am interested in?

    Nobody likes an inbox full of emails that they don't care about. As you narrow down your home search, click on My Account and Community Preferences. Add communities you'd like to hear more about and remove any communties you are no longer interested in.


  • How long will it take for my home to be built?

    Build times will vary per community based on construction scheduled, trade partner availabilty and product availability. We will keep in touch with you on progress along the way and will post and Estimated Complete Date to your MySheaHome account as soon as we are able.


  • How do I submit a Service Request?

    Log into your MySheaHome account. Click the Request Service button in the top right corner of the site. Tell us what's happening with your home and even include some pictures. You'll be contacted by our customer service team within 48 hours of your request.